FlipVR Official Manual

Online manual

Produced by Shiftall Inc.

Back to page of FlipVR

Preparation / Before Using

1. Introduction

Thank you for choosing FlipVR.

Please read this manual and “Safety Precautions” before use.

And then use FlipVR properly and safely.

2. Contents

FlipVR(Left/Right) 1
Hook-and-loop fastener 2
Safety Precautions / Warranty 1

Name of parts

Control unit
Slider
Power button
LED
USB Type-C port
A button（X button on the left controller）
B button（Y button on the left controller）
System button
Joystick
Trigger
Grip

3. Charging

Charge the device before using it for the first time.

Charging should be performed in an environment with an ambient temperature of 10°C to 35°C.

Charge the battery by connecting a PC or USB charger(not included) to the USB-C port of the GripVR with the USB cable.
The LED indicator lights up yellowish-green during charging.
Once charging is complete, the LED indicator will change from yellowish-green to one of the following:

White: Controller power is off

Green: Connected to SteamVR™

Blue: Not connected to SteamVR™

* Make sure the USB cable is facing the right way, and plug it in and out straight, holding the plug. Inserting the cable at an angle may cause deformation of the terminals, resulting in malfunction.

How to use FlipVR

FlipVR is a VR controller that supports the SteamVR™ standard communication protocol.

Hardware other than the controller should be purchased individually.
The controller has a sensor to receive light from the base station. Since these sensors are delicate, please avoid covering or damaging the exterior of the controller.

4. How to install the driver

To use FlipVR, you must install the dedicated “Shiftall Controller Driver” from the Steam Store.

https://store.steampowered.com/app/3036810/Shiftall_Controller_Driver/

The Steam client application is required to run the driver installation.

Once installed, the FlipVR-specific icon will appear in the SteamVR™ status window, and it will be ready for use.

An internet connection is required for the download.

5. How to power on

To power on the controller, press and hold the power button until you hear a beep sound.

6. How to power off

To power off the controller, press and hold the power button for about 8 seconds until it turns off. Additionally, when you exit the SteamVR™ app, the controller will automatically power off.

Please power off the controller using the power button when not in use.
If FlipVR is not communicating with SteamVR™ for approximately 30 seconds, its power will automatically turn off.

7. How to pair

Pairing the controller with SteamVR™ is done using the following steps:

Start SteamVR™ on your PC.
With the controller powered on, press and hold the power button until the LED lights up blue, indicating it is in pairing mode.
Launch the SteamVR™ app, click the hamburger menu, then select “Devices” > “Pair Controller” from the menu options.
On the screen where you select the controller type, choose one of the options displayed (such as Valve Index Controller).
Following these steps will complete the pairing process. After pairing is complete, repeat the same steps to pair the controller for the other hand.
- When connecting the controller to your PC, you will need a SteamVR™ Tracking-compatible receiver.
- Please use either the receiver built into the SteamVR™ Tracking-compatible HMD (Head-Mounted Display) or the receiver included with the headset, or use the Shiftall X2 dongle for connectivity.

8. Status LED

FlipVR uses LED indicators to communicate its status.

LED color (Status)	Controller Status	Conditions
Green (Solid)	Connected to SteamVR™	・Fully charged and connected via USB cable to an AC adapter or PC (with SteamVR running) ・Not currently charging
Blue (Solid)	Not connected to SteamVR™	・Fully charged and connected via USB cable to an AC adapter ・Not currently charging
Blue flashing (Flushing)	Pairing mode	Waiting for pairing settings
Yellow-green (Solid)	Charging	・SteamVR™ Connected: Connected via USB cable to an AC adapter or PC while charging ・SteamVR™ Not Connected: Connected via USB cable to an AC adapter while charging
White (Solid)	Fully charged (Power off)	SteamVR™ is not connected, the device is connected via USB to an AC adapter, fully charged, and the controller power is OFF
Red (Solid)	Low battery	Battery level is 10% or less.
Red (Fast flashing)	Device error	An error has occurred with the device

How to install FlipVR

Always use the included hand strap and wrist strap to securely fasten the product. Adjust the tightness to ensure it does not slip off when shaking your hand before use.

To ensure safe and comfortable use, please follow the correct attachment method outlined below.

9. Use straps

Wrist strap
Hand strap
Strap cushion

The hand strap has a hook-and-loop fastener width wider than that of the wrist strap.

Strap hole A（for Hand strap）
Strap hole B（for Wrist strap）

Strap stopper (strap accessories)

9.2 How to install the straps

The controller comes with the strap pre-attached. The following instructions are for reattaching the strap if necessary.

Attach the strap cushion to FlipVR.
Please attach the cushion carefully, paying attention to the orientation and the position of the hook-and-loop fastener.

Attach the hand strap to FlipVR.

Insert the end of the strap with the hook-and-loop fastener facing outward through strap hole A.
Samely, thread the other side through strap hole A in the same manner.

Attach the strap stopper to the strap on the pinky finger side so that you can adjust the length of the strap.

Attach the wrist strap to FlipVR.
Insert the end of the wrist strap with the hook-and-loop fastener facing outward through strap hole B.
Samely, thread the other side through strap hole B in the same manner.
Attach the strap stopper to the strap on the pinky finger side so that you can adjust the length of the strap.

Adjust the tightening of the hand strap and wrist strap using the strap stopper, and secure any excess strap using the hook-and-loop fastener.

9.3 How to install FlipVR

How to adjust the strap

Insert your hand through the wrist strap of the controller first, and then pass your fingers other than your thumb through the hand strap.

The tightness of the wrist and hand straps is adjusted with the strap stopper. Please note that the strap will not tighten even if the strap is pulled hard, and the construction of the strap depends on the position of the strap stopper.

After adjusting the position of the strap stopper, run your hand through the strap to check the hold. If it is loose or tight, go back to the previous step and adjust the strap stopper again.

Finally, fold back the excess strap and secure it with a hook and loop fastener. This fastener is only effective to keep the excess out of the way and the tightening strength must always be adjusted with the strap stopper.

Check that the controller does not slip off when you swing your hand.

Attach it to the other hand in the same way.

How to adjust the control unit

Place your finger on the Control unit to check the ease of use of the joystick, trigger and buttons.

The position and tilt of the Control unit can be adjusted using the shaft part at the base of the Control unit and the slider, as the operating feel varies depending on the size of the hand and the length of the thumb and forefinger.

The slider can be adjusted back and forth between the hand and the Control unit in 3 positions. Move it until it clicks into place.

The shaft section can be adjusted to 2 levels of Control unit tilt.
When adjusting the shaft part, do not twist the shaft part strongly. Rotate the shaft part while pulling up the Control unit and rotate the Control unit back at the point where it clicks into place.
The right way to adjust the shaft section.
The wrong way to adjust the shaft section.

*Do not rotate without pulling out the shaft part. The jaw part will break or sharpen, resulting in damage.

9.4 How to attach hook and loop fasteners for securing the Control unit (Optional)

If the controller is often used with the Control unit flipped, you can secure the Control unit by attaching the provided hook and loop fastener. This prevents the Control unit from becoming unstable when the controller is swung around in the flipped position, ensuring safe use.
The hook and loop fasteners are attached to both sides of the metal shaft part as shown in the picture below.
If the hook and loop fasteners are already attached and you do not want to secure the Control unit, you can place masking tape or cellophane tape on the hook side (controller side) of the fasteners to use it without securing it. Please do not remove the hook and loop fasteners once they are attached, as the adhesive will weaken.

For use

10. Care and Maintenance

Wipe the unit with a soft, dry cloth. If the unit is very dirty, first wipe off the dirt with a slightly damp cloth, then wipe with a dry cloth.
Do not allow contact with solvents such as paint thinner, alcohol, benzine, kitchen, or cloth detergent. Exposure to chemicals may change the quality of the unit or cause the paint to peel off.

Disclaimer and Regulatory Information

11. Disclaimers

For use in Japan, and the United States only.

12. Use and storage location

Do not leave the product in direct sunlight or places exposed to high-temperatures.
Do not drop, hit, or otherwise subject the product to strong shocks. Doing so may cause a malfunction.
If the product will not be used for a long period of time, recharge the battery approximately every 3 months.

13. Disposal

Dispose of the product according to local environmental regulations. Do not dispose of it along with normal household waste.

14. Specifications

Product name	FlipVR
Part number	SVP-VC1B
Battery Life	Approx. 8 hours
Charging method	USB Type-C
Weight	8.5oz (242g) *One side, body only
Platform	SteamVR™ *Base Station is compatible with both Valve and HTC versions 1.0 and 2.0.
Tracking	SteamVR™ Tracking
Inputs	Four buttons (AB or XY + System + Thumbstick), Thumbstick, Trigger, Grip, Touch sensors (AB or XY, Thumbstick, Trigger)
OS	Windows 10 or later

15. FAQ

Q	A
What is the warranty period for the product?	The warranty period is one year from the date of purchase. If you have made a pre-order, it is one year from the date of shipment of the product.
There is no store name or other information on the warranty card, is that OK?	If you purchased on the Shiftall website, we will know the date of purchase and will omit the warranty form. If you purchased it at a store, you can receive the warranty within the warranty period by providing a document that proves the date of purchase, even if the name of the store and the date of purchase are not written down.
Which Controller is Paired?	If you want to check that the controller is not being tracked, follow these steps Open the SteamVR™ app on your computer. Place the cursor on the tracked controller icon. Right-click and select "Identify Controller" from the menu that pops up. The corresponding controller will vibrate.
How can I do if the touch-sensor sensitivity of the controller is too high?	Check if there is a firmware update available for the controller. Then re-calibrate the controller in the following way Open the SteamVR™ app on your computer. right-click and click 'Calibrate Controller'. Follow the on-screen instructions to complete the calibration.

16. Troubleshooting

Phenomenon	How to deal with
Controller will not turn on.	Refer to the following troubleshooting guide. Press and hold the power button for at least 5 seconds to see if the controller turns on. Try charging the controller using a different cable and adaptor, and plug the adaptor into a different outlet. Check that the controller icon is visible in SteamVR™. If the controller icon appears but the LED light is off, there may be a problem with the LED.
Controller automatically switches off.	The FlipVR will automatically switch off after approximately 30 seconds of not communicating with SteamVR™. If the phenomenon occurs despite active communication with SteamVR™, please follow the steps below to resolve the issue. Check that the controller is charged. Check that the controller's LED light is green. A solid green LED indicates that the controller is connected to SteamVR™. Try connecting the USB cable of the SteamVR™ Tracking-compatible receiver to a different USB port on your computer. Try updating the USB drivers on your computer manually. You can also download and install the official driver update from the motherboard or USB port manufacturer's website.
Controller is not tracked.	To solve the problem, try the following. Ensure that the controller is positioned within the play area. Switch the controller off and on again to see if tracking resumes. Restart the SteamVR™ app. If the error still appears, restart your computer and reopen the SteamVR™ app. Verify that the Base Station is installed in the right place and at the right distance. Ensure there is at least 1 meter of space between the Base Station and the controller for optimal tracking. If they are too close, tracking may become unstable.
Joystick input goes in by itself.	To solve the problem, try the following. Open Device > Controller Settings > Edit Thumbstick Settings from the SteamVR™ app menu. Thumbstick settings can be counteracted by raising the thumbstick dead zone in the edit screen. Once you have set the dead zone for the thumbstick, check that it works.

For all other inquiries, please contact Shiftall Customer Support.

Shiftall Support Contact Form
https://forms.gle/WMU54Jz6RN5dU84XA

FCC CAUTION

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

-Reorient or relocate the receiving antenna.

-Increase the distance between the equipment and receiver.

-Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

Trademark, etc.

Windows is a registered trademark or trademark of Microsoft Corporation in the United States and other countries.
All other names, company names, product names, etc. mentioned herein are trademarks or registered trademarks of their respective companies.

Open source software license credit

License credits for the various open source software used in the product can be found here.

All company, system, and product names mentioned in this manual, with the exception of Shiftall and FlipVR, are registered trademarks or trademarks of the respective companies and are not the property of Shiftall. In principle, ”™” and ”®” are omitted in the text and figures.

Shiftall July 2024

Rev. 1.0