GripVR Official Manual

 

Online manual

Produced by Shiftall Inc.

Back to page of GripVR

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Preparation / Before Using

1. Introduction

Thank you for choosing GripVR.

Please read this manual and “Safety Precautions” before use.

And then use GripVR properly and safely.

2. Contents

• GripVR(Left/Right)                     1
• Safety Precautions / Warranty        1

Name of parts

1. A：                A button *
2. B：                B button *
3. X：                X button *
4. Y：                Y button *
5. System        System button
6. Joystick        Joystick
7. LED：                LED indicator
8. Thumb rest：        Thumb rest *
9. Trigger：        Trigger *
10. Grip                 Grip

* Touch sensor locations.

3. Charging

Charge the device before using it for the first time.

Charging should be performed in an environment with an ambient temperature of 10°C to 35°C.

1. Charge the battery by connecting a PC or USB charger(not included) to the USB-C port of the GripVR with the USB cable.
2. The LED indicator lights up yellowish-green during charging.
3. Once charging is complete, the LED indicator will change from yellowish-green to one of the following:

White: Controller power is off

Green: Connected to SteamVR™

Blue: Not connected to SteamVR™

* Make sure the USB cable is facing the right way, and plug it in and out straight, holding the plug. Inserting the cable at an angle may cause deformation of the terminals, resulting in malfunction.

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How to use GripVR

GripVR is a VR controller that supports the SteamVR™ standard communication protocol.

• Hardware other than the controller should be purchased individually.
• The controller has a sensor to receive light from the base station. Since these sensors are delicate, please avoid covering or damaging the exterior of the controller.

4. How to install the driver

To use GripVR, you must install the dedicated “Shiftall Controller Driver” from the Steam Store.

https://store.steampowered.com/app/3036810/Shiftall_Controller_Driver/

• The Steam client application is required to run the driver installation.

Once installed, the GripVR-specific icon will appear in the SteamVR™ status window, and it will be ready for use.

• An internet connection is required for the download.

5. How to power on

To power on the controller, press and hold the system button for approximately 2 seconds.

6. How to power off

To power off the controller, press and hold the system button for about 8 seconds until it turns off. Additionally, when you exit the SteamVR™ app, the controller will automatically power off.

• While the power is on, continue pressing and holding the System button. An electronic sound will be heard and the LED will start blinking. Continue holding the System button until the LED turns off completely to power the device off.
• Please power off the controller using the system button when not in use.
• If GripVR is not communicating with SteamVR™ for approximately 30 seconds, its power will automatically turn off.

7. How to pair

Pairing the controller with SteamVR™ is done using the following steps:

1. Start SteamVR™ on your PC.
2. While the controller is powered on, press and hold the System button for about three seconds. An electronic sound will be heard, and the LED light will illuminate blue, indicating that the controller is in pairing standby mode.
3. Launch the SteamVR™ app, click the hamburger menu, then select “Devices” > “Pair Controller” from the menu options.
4. On the screen where you select the controller type, choose one of the options displayed (such as Valve Index Controller).
5. Following these steps will complete the pairing process. After pairing is complete, repeat the same steps to pair the controller for the other hand.
   • When connecting the controller to your PC, you will need a SteamVR™ Tracking-compatible receiver.
   • Please use either the receiver built into the SteamVR™ Tracking-compatible HMD (Head-Mounted Display) or the receiver included with the headset, or use the Shiftall X2 dongle for connectivity.

8. Status LED

GripVR uses LED indicators to communicate its status.

LED color (Status)	Controller Status	Conditions
Green (Solid)	Connected to SteamVR™	・Fully charged and connected via USB cable to an AC adapter or PC (with SteamVR running) ・Not currently charging
Blue (Solid)	Not connected to SteamVR™	・Fully charged and connected via USB cable to an AC adapter ・Not currently charging
Blue flashing (Flushing)	Pairing mode	Waiting for pairing settings
Yellow-green (Solid)	Charging	・SteamVR™ Connected: Connected via USB cable to an AC adapter or PC while charging ・SteamVR™ Not Connected: Connected via USB cable to an AC adapter while charging
White (Solid)	Fully charged (Power off)	SteamVR™ is not connected, the device is connected via USB to an AC adapter, fully charged, and the controller power is OFF
Red (Solid)	Low battery	Battery level is 10% or less.
Red (Fast flashing)	Device error	An error has occurred with the device

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How to install GripVR

Always use the hand strap to securely fasten the product.

To ensure safe and comfortable use, please follow the correct attachment method outlined below.

9. Use hand straps

9.1 Names of parts related to hand straps

1. Strap hall A
2. Hand strap
3. Strap Hall B

4. Strap stopper (strap accessories)

9.2 How to install the hand straps

The controller comes with the hand strap pre-attached. The following instructions are for reattaching the hand strap if necessary.

• Insert the hand strap through strap hole A according to the picture.
  The final look will be cleaner if you ensure that the ends of the strap cord are the same length.
  There are two strap holes (A). Please select one based on your preferred tightness. The inner hole provides a stronger grip/tighter fit.

• Insert the end of the hand strap through strap hole B.
  Finally, attach the strap stopper to the cord.
• Adjust the tightness of the hand strap using the strap stopper. Make sure to press the button firmly before sliding the stopper. Sliding it without pressing the button may damage the cord.

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For use

10. Care and Maintenance

• Wipe the unit with a soft, dry cloth. If the unit is very dirty, first wipe off the dirt with a slightly damp cloth, then wipe with a dry cloth.
• Do not allow contact with solvents such as paint thinner, alcohol, benzine, kitchen, or cloth detergent. Exposure to chemicals may change the quality of the unit or cause the paint to peel off.
• To clean the hand strap (synthetic leather part), wipe away dirt with a cloth that has been soaked in water and wrung out well, then wipe with a dry cloth. For the cord, wash it gently with water and allow it to dry thoroughly.

Disclaimer and Regulatory Information

11. Disclaimers

• This product is intended for use only in the country of purchase from an authorized dealer.

12. Use and storage location

• Do not leave the product in direct sunlight or places exposed to high-temperatures.
• Do not drop, hit, or otherwise subject the product to strong shocks. Doing so may cause a malfunction.
• If the product will not be used for a long period of time, recharge the battery approximately once every 3 months.

13. Disposal

Dispose of the product according to local environmental regulations. Do not dispose of it along with normal household waste.  This product contains a built-in lithium-ion (Li-ion) battery.

14. Specifications

Product name	GripVR
Inputs	6 buttons (AB / XY, Trigger, Grip, System, Joystick press) + 1 joystick, Thumb rest ‍ Analog operation is possible for the joystick, trigger, and grip.
Touch sensor locations	AB / XY buttons, Joystick, Trigger, Thumb rest
Battery Life	Approx. 8 hours
Charging method	USB Type-C
Weight	8.6oz (245g) *One side, body only
Platform	SteamVR™ *Compatible with Valve Index, HTC Vive/Vive Pro, and the X2 Dongle included with the MeganeX series.
Tracking	SteamVR™ Tracking *Compatible with both Valve and HTC Base Station 1.0/2.0.
Supported VR Headsets	Valve Index / HTC VIVE / VIVE pro / MeganeX / MeganeX superlight 8K To use it with the Meta Quest series, users will need to install OpenVR Space Calibrator software and set up Base Stations.

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15. FAQ

Q	A
What is the warranty period for the product?	The warranty period is one year from the date of purchase. If you have made a pre-order, it is one year from the date of shipment of the product.
There is no store name or other information on the warranty card, is that OK?	If you purchased on the Shiftall website, we will know the date of purchase and will omit the warranty form. If you purchased it at a store, you can receive the warranty within the warranty period by providing a document that proves the date of purchase, even if the name of the store and the date of purchase are not written down.
Which Controller is Paired?	If you want to check that the controller is not being tracked, follow these steps Open the SteamVR™ app on your computer. Place the cursor on the tracked controller icon. Right-click and select "Identify Controller" from the menu that pops up. The corresponding controller will vibrate.
How can I do if the touch-sensor sensitivity of the controller is too high?	Check if there is a firmware update available for the controller. Then re-calibrate the controller in the following way Open the SteamVR™ app on your computer. right-click and click 'Calibrate Controller'. Follow the on-screen instructions to complete the calibration.

16. Troubleshooting

Phenomenon	How to deal with
No LED Illumination After Power-On.	To resolve the issue, please try the following methods: Try pressing and holding the System button for a minimum of five seconds. Charge the controller using a different USB cable and a different USB AC adapter, and plug the USB AC adapter into a different electrical outlet. Check that the controller icon is visible in SteamVR™. If the controller icon appears but the LED light is off, there may be a problem with the LED.
Controller automatically switches off.	The GripVR will automatically switch off after approximately 30 seconds of not communicating with SteamVR™. If the phenomenon occurs despite active communication with SteamVR™, please follow the steps below to resolve the issue. Check that the controller is charged. Check that the controller's LED light is green. A solid green LED indicates that the controller is connected to SteamVR™. Try connecting the USB cable of the SteamVR™ Tracking-compatible receiver to a different USB port on your computer. Try updating the USB drivers on your computer manually. You can also download and install the official driver update from the motherboard or USB port manufacturer's website.
Controller is not tracked.	To resolve the issue, please try the following methods: Ensure that the controller is positioned within the play area. Switch the controller off and on again to see if tracking resumes. Restart the SteamVR™ app. If the error still appears, restart your computer and reopen the SteamVR™ app. Verify that the Base Station is installed in the right place and at the right distance. Ensure there is at least 1 meter of space between the Base Station and the controller for optimal tracking. If they are too close, tracking may become unstable.
Joystick input goes in by itself.	To resolve the issue, please try the following methods: Open Device > Controller Settings > Edit Thumbstick Settings from the SteamVR™ app menu. Thumbstick settings can be counteracted by raising the thumbstick dead zone in the edit screen. Once you have set the dead zone for the thumbstick, check that it works.

For all other inquiries, please contact Shiftall Customer Support.

Shiftall Support Contact Form
https://forms.gle/WMU54Jz6RN5dU84XA

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FCC CAUTION

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the distance between the equipment and receiver.

-Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

Trademark, etc.

• Windows is a registered trademark or trademark of Microsoft Corporation in the United States and other countries.
• All other names, company names, product names, etc. mentioned herein are trademarks or registered trademarks of their respective companies.

Open source software license credit

License credits for the various open source software used in the product can be found here.

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All company, system, and product names mentioned in this manual, with the exception of Shiftall and GripVR, are registered trademarks or trademarks of the respective companies and are not the property of Shiftall. In principle, ”™” and ”®” are omitted in the text and figures.

Shiftall Dec. 2025

Rev. 1.0